Privacy Policy

This Privacy Policy explains how Koven collects, uses, and protects your personal data.

1. Data we collect

• Account data: name, email, profile image, bio, and links.
• Content you create: posts, comments, messages, and uploads.
• Payment data: processed by our payment provider; we store customer and transaction identifiers, not full card numbers.
• Usage and device data, including IP address and cookies.

2. How we use it

To provide and improve the Service, process payments, send transactional email, enforce our Terms, and comply with legal obligations.

3. Third parties

We share data with processors that power the Service (e.g. payments, real-time chat/video, email, object storage, error monitoring). Each processes data on our behalf under contract.

4. Your rights

You can access and export your data from your account settings (data export), and request erasure (account deletion), which anonymizes your personal data while retaining financial records required by law. You may also object to or restrict certain processing.

5. Cookies

We use essential cookies for authentication and may use analytics cookies with your consent. See the cookie banner to manage preferences.

6. Data retention & security

We retain personal data for as long as your account is active and as required by law, and apply reasonable technical and organizational safeguards.

7. Contact

Privacy questions or requests: [email protected].